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We have created a list of frequently asked questions and provided answers or solutions. Choose from a topic below or try using our SEARCH feature to speed up your search.

If you need more help, contact us directly by calling our Member Service Center at (800) 782-2036 or send e-mail to feedback@macpa.org. If you have a question about the Web site, please send an email to webmaster@macpa.org.

HELP TOPICS: Computer / technology issues
CPE / Professional development
Membership records

COMPUTER/TECHNOLOGY ISSUES

About MACPA's Web site

I need help creating an account and logging into Members Only areas.
Here are the steps you need to take to gain access.

I've forgotten my user name and/or password. What do I do?
We'll send you a reminder. Here's how to ask for one.

What happens when I check "Remember my password?"
This is a useful function … but it also presents some security issues.

What kind of security does the Web site employ and how do I know if a page is secure?
Here's how we protect the information you give us.

What other features does this Web site have?
Check out some of the most popular features among members.

About computers and the Internet

What is a "cookie?"
A detailed explanation is here. Also, you'll find cookie tips for Netscape users and Internet Explorer users alike.

What does "cache" mean and how does it affect my Internet experience?
Are you viewing the most recent versions of your favorite pages? Find out here.

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Maryland Association of Certified Public Accountants, Inc.
901 Dulaney Valley Road • Towson, MD 21204 • 800-782-2036 • 410-296-6250
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